Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs": The wireless card, did you purchase it separately or did it come installed on the computer?ĭoes the problem happen at home or in the work environment? Were you able to scan and connect to the 6E AP before on this specific machine?ĭid you make any recent hardware/software changes that might cause this issue? If this is a laptop, what is the model of it? ![]() ![]() In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system: Mailsanchu, Thank you for posting in the Intel® Communities Support.
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